Explanation of Fees

Overview

Liberty Disposal, Inc. is committed to controlling costs so we can continue to provide you with the best overall value in waste and recycling services. However, fuel prices and environmentally related compliance costs are something we cannot fully control. The Fuel Surcharge, Environmental Fee and Administrative Fees are meant to help us cover these costs. This allows us to make a reasonable and fair return and continue to invest in the services we provide you.

Fuel Surcharge

Liberty Disposal, Inc. has a Fuel Surcharge that is tied directly to the national average price of diesel fuel as reported monthly by the Energy Information Administration of the U.S. Department of Energy (“EIA/DOE”) in its Monthly Retail On-Highway Diesel Prices Index. This index is objective, publicly available and widely recognized in the trucking, waste and transportation industries. This will ensure that you, our valued customer, will pay a Fuel Surcharge that is currently adjusted, easy to calculate, and equitable to you and the Company.

The table attached shows what the Fuel Surcharge would be based upon the national average price of diesel as reported by the EIA/DOE for a given month. For example, if the reported monthly EIA/DOE national average diesel price is $ 2.50 per gallon, your fuel surcharge would be 10.37 %. To see chart of fuel surcharge Click Here.

Environmental Fee

Liberty Disposal, Inc. has an Environmental Fee that covers our costs and expenses to operate, on a company-wide basis, in a safe and environmentally responsible manner, and to achieve an acceptable operating margin. The amount or percentage of the environmental component is not specifically tied to the direct or indirect costs to service your account, but to the Company’s overall costs. We don’t simply haul freight. We must train staff on environmental protection, personal protection and comply with ever increasing regulations that protect our environment of the communities we are proud to be a part of.

The environmental fee is 12% of all charges and is fixed, subject to changes in December of each year.

Administrative Fee

Liberty Disposal, Inc. has an Administrative Fee of $ 3.00 per invoice that covers our costs and expenses such as, printing, postage, and processing invoices. The fee will also apply to work that is requested by the customer such as providing copies of past invoices.

This fee will be waived on all customers who set up an auto draft for payment or have a credit card on file that is charged as services are provided. In order to qualify you must receive all of your billing/statements electronically.

All of our customers have access to their account online 24/7 for free!

Simply go to www.trashbilling.com and take your Web ID and your account number to view your account. We will be glad to assist with any questions.

Our fees are Not a Governmental Tax; Future Changes

The Fuel Surcharge and Environmental Fee are not taxes or surcharges imposed by or remitted to any governmental or regulatory agency; it is our charge. The Fuel Surcharge and Environmental Fee may be changed at the discretion of Liberty Disposal, Inc. with a reasonable notice to you, our customer.

-If there are local taxes or franchise fees we must collect we will be creating a line item so you clearly understand the taxes you are paying at a pass thru cost.

Our fees are Subject to Change of Scope Changes from undisclosed events initiated by the customer.

The fees quoted are based on industry formulas the take into consideration the waste profile of the specific types of customers and the time required to service.   In the event we have an issue you will receive a call within 24 hours by a manager who has photos or other documentation of events that will trigger additional cost to you. Some examples are, but not limited too, container damage, blocked containers, contaminated loads, unsafe conditions like overweight containers, over filled containers, extra waste loaded by our staff, restricted access for our trucks, bad checks etc.

Maintaining clear access to your container and placing the waste profile you described in setting up your account are your responsibility. It’s our hope to service our customers with minimal interference and collect the waste safely and efficiently in order to control your cost of service. These fees apply to a very limited numbers of our customers. Please feel free to ask our customer service people or driver’s the best way to properly dispose of your waste.

Note from the company’s management

• We only make price changes to your account after we speak to you and we are in agreement.
• Why have we switched our pricing structure? We need to recover our cost that we cannot control such at the cost of fuel.  We want to allow our customers the transparency they deserve on the cost of the services we provide.
• The waste and recycling industry is a very highly regulated business, as it should be to protect our planet. Diligent Compliance cost real money.
• Our costs are rising everyday. We are sure this is true in your industry as well. Good employees are hard to find, tough to keep and expensive to keep trained.
• Although more efficient the cost to maintain our containers, trucks and support equipment has increased due to complying with emissions standards and safety requirements.
• We can no longer continue to support these cost alone. We have separated our cost by transportation, fuel, environmental and administration so we can provide you with transparency in our cost structure.
• We know you have a lot of choices that compete with the services we offer. We have been in business for over 25 years. We hope you will consider the approach we take with our vendors.
• We recognize our vendors need to make a reasonable return or they will not be able to help us in time of need or as our business grows and we need their expertise in solving our problems in the future.
• We have done a nationwide survey on fee structures. We verified that our are less than our competitors.
• Good service is not cheap. Cheap service is never very good!

We truly value your business. As always we are willing to discuss our pricing structure in any detail you wish. We still believe in having people answer your calls. Simply give a call. We appreciate your understanding and continued patronage.

 -Have a great 2018!!!